Pro support tickets
Private, trackable tickets for targeted product issues, included with an active Pro license. Billing, license key, and sign-in questions are always open to customers.
Support
Pro includes dedicated support: open a private ticket from your account for a targeted product issue. Free users get general help and guidance through community support, and everyone can start with the Help Center.
Get to the right answer faster
Private, trackable tickets for targeted product issues, included with an active Pro license. Billing, license key, and sign-in questions are always open to customers.
Product documentation for matching, review, replacement, rollback, diagnostics, and troubleshooting. Free users also get general help and guidance through community support.
Articles about PDFs, WordPress file references, large batches, recurring updates, and related workflows.
Questions before you buy, trouble accessing your account, and general inquiries. Product help for Pro is handled through tickets.
Support is handled by the people who build WP Bulk Replace.